Durham and Chapel Hill, NC (North Carolina) Orthodontist  Barbara Hershey, DDS, MS, PA
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Testimonials

It is our hope that you have found your orthodontic care in our office to be a pleasant and professional experience. Some of our patients have shared their thoughts and experiences with our office. If you have had a positive experience and would be willing to share that with others, please tell us about it.

Do you give permission for your testimonial to be used on this site?

Amy M Wrote: Hmmmm…where to begin? First and foremost, the staff is terrific. Everyone is friendly and easy going, yet still professional. Second, both my son and I feel that the staff remember and care about us as individuals. Third, the organization here is incomparable. Appointments are available at a variety of times and days. Reminders are timely and consistent. There are no “hidden”costs. Finally, our results have been fantastic! Thank you all!

Shivam J Wrote: I really enjoyed 1-the cookies in the office, 2-the online reminder, 3-the quick and efficient visits. I am most impressed by the high standard of quality your office puts in its work. All of the technicians/assistants were experienced, skillful, and friendly. This is why I’ve told my friends about your office. Thank you Dr. Hershey for fixing my teeth. I had braces before with someone else, and they didn’t work. So I am very thankful and happy that they worked this time.

David B Wrote: I really liked this place. My friends would often complain about their orthodontists, and I never had a complaint. I love my teeth now. I like the offices, they are classy and located well. And I like the snacks, Thank you.

Abby S Wrote: Your offices are always clean, neat and play good music. I like that all of your outfits match, it’s cute. I also love how determined your employees are—so much that a few even worked through their lunch just to make patients happy. You always have good presents too. Thanks a bunch for everything you did for me.

Elana H Wrote: First of all everyone is so nice and warm so you don’t feel scared right off the bat. Second, the music really helps you not concentrate on what’s going on in your mouth. And I won’t lie; I love the free food and little gadgets!  You don’t have to wait long which is definitely a plus and it’s just a chill place to be. Thanks to Effie and Dr. Hershey and everyone else who helped me make this a beautiful smile!

Taylor P Wrote: I think your office is very entertaining with games and food. The employee outfits are awesome. I loved coming here. The service is impeccable. Every employee has a smile on their face and is so sweet.

Clare G Wrote: I think the best part of this office is that everyone is so nice here and they really care about your opinions on your teeth.

Rebecca A Wrote: Very pleasant and professional staff. Staff was always very friendly and helpful which was much appreciated. I appreciated the follow up call from Dr. Hershey the evening after I had my braces put on. Thank You! Thank You!

Karan S Wrote: I loved the offices they were very entertaining and I loved that I didn’t have to wait long periods of time before appointments.

Stephen G Wrote: I never thought I would say this, but I will miss my check-ups. If I could pinpoint my most memorable moment it would have to be getting a letter from someone at the office in which they apologized to me for pushing on my teeth during a visit. I thought this was above and beyond the call of duty.

Graham G Wrote: Robin took great care of me!!! Everything was easy and there were no negative experiences. My teeth feel and look great!  Thanks!

Patty W Wrote: Thank you all so much for a painless treatment program. You were all friendly and well informed. I would highly recommend you (and have!) PS-the movie tickets are great!

Sarah G Wrote: I like how everyone is friendly. The people give me birthday presents and it’s chocolate! In the lobby there’s a lot of food and a computer. I always feel comfortable when I come in. They know me by my name!

Rosaline B Wrote: It was very nice to see every staff member working under a friendly and enjoyable environment. Whenever I come into the office, I never felt like I was at the doctor’s office. Everyone was very helpful, cheerful and enthusiastic about their jobs. Having a brief but friendly conversation with the assistants while getting treatment was fun and memorable. Also the guessing games that took place almost every month was memorable. I remember winning a huge basket full of jellybeans last year.

Josh P Wrote: I liked that you all knew my name every time I walked in whether you had to look it up or not. Also ya’ll are the only place I know that has that much cool stuff in the waiting area. And I got my braces off right on time, unlike most of my friends that go to other places.

Averyl E Wrote: What I like about Dr. Hershey’s office are several things: how the music is always good, and how there are always delicious snacks and cookies out. How there’s no long wait in the waiting room, and how everyone is always happy and in a good mood.

Andrew Y Wrote: How friendly and outgoing all of Dr. Hershey and her wonderful ladies are to everyone. Everyone made you feel right at home and quickly took away any anxieties about the visit. Everything from the first visit to the most recent was well explained and any questions were well answered. It was the first time that I ever looked forward to coming to a doctor’s appointment. Dr. Hershey and her ladies were more than just people working on your teeth; they were your friends who you could talk to about anything. And of course working with Robin was great!

Michelle M Wrote: From beginning to end, my time here has been great. All the staff is nice and has been a joy to be around. Each one has been thorough when explaining what they were doing. Treatment was completed in the time scheduled. Thanks a bunch to everyone for making me more confident in my smile.

Caitie A Wrote: My experience at this office was great. The staff was very nice and the service was very fast. It was a very comfortable environment to be in which made it very enjoyable. It was an amazing experience all around.

Brandy K Wrote: Service was always prompt and exceptional. Everyone communicated thoroughly through all aspects from pre-treatment, treatment, to post-treatment. I would highly recommend to anyone with a smile!

Trish P Wrote: This is the most organized and professional medical practice I’ve ever gone to. It is a pleasure to come here. I would recommend it to anyone!

Anne K Wrote: Your office is memorable because everyone is friendly. Everyone knows what they are doing and explains to you what you need to do to take care of your mouth. You don’t spend a lot of time sitting around and waiting when you come in for an appointment.

Patty Y wrote: Dr. Hershey and her staff listen and address my every concern. It has made my orthodontic experience memorable. As an adult having braces for the second time in my life they made the whole experience much more pleasant than my first experience. I felt that kindness and caring were foremost every step of the way through.

Maeve C wrote: This orthodontist has always been great. The staff is very friendly and every need is taken care of. I love my smile and am proud to call Dr. Hershey my orthodontist.

Ben Y wrote: Your office is one of the few not boring ones that I have been to. Playstations and Xbox and computers make this place fun. Besides that, the whole staff is very nice. If I had to do braces all over again, I would definitely come back again.

Andrew B wrote: There are many things that made Dr. Hershey’s office memorable. First, the kind well educated staff are excellent at orthodontics and creating a memorable smile. Also, the office’s atmosphere is friendly, fun and clean. Dr. Hershey’s office always has music, playing from the newest artists to past popular artists. In addition to the atmosphere and staff Dr. Hershey’s office always has snacks and games for kids and adults. They have snacks available for free such as cookies, crackers, candy and other treats. Their games like xbox, computers, and frequent raffles make the kids and parents wait in the office go by quick. Dr. Hershey’s office was very good and I am pleased with the results.

Ashley N wrote: I was always treated in a courteous friendly manner. Care was speedy and professional-never a long wait. The office setting was comfortable. Very easy process (considering).

Gloria B wrote: -All staff treats clients personally. –Very considerate of life outside of the visit. – Birthday cards, emails are great. – Despite whatever has gone on in a day- the staff always greeted me with a smile and showed concerns for my progress. –Dr. Hershey works with my dentist to help reach goals of teeth replacement.

Charlotte D wrote: Everyone I worked with was very nice and answered all of my questions patiently. I never had to wait more than 10-15 minutes for an appointment which was excellent. Thanks for making this experience as pleasant as possible.

Hadleigh L wrote: What makes this office memorable is the people that work here. They are very nice. You also get a lot of prizes too.

Diana wrote: At the office you would always have fresh baked cookies and they were really good. And you guys would always treat us really kind.




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